Bacho / Shutterstock[content-ad-1]Negotiation is a common conflict resolution method and can be used in a variety of situations. Whether it is a social, business, relationship, or any other issue, negotiating is a way to find a compromise and come to a solution that works. Negotiating can happen in all different situations, such as deciding on a paint color with your roommate, picking a bridesmaid dress with an entire wedding party, or even negotiating the wage you pay your babysitter. Negotiation happens in many forms, and often we aren’t even aware that a conversation or discussion is really a chance for a negotiation.
No matter if you’re discussing a salary increase with your boss, trying to lower your cable bill with a snarky customer service rep, or trying to purchase a new home with your spouse, chances are you’ll need some negotiating tips to help get your point across calmly, fairly, and intelligently. Sometimes people can get emotional or heated in the moment and that can come across as unprepared or difficult to work with. Avoid arguments and settle any personal and professional issues by learning how to negotiate like a boss.
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Know Your Stance
If you aren’t confident in what you’re communicating, then no one else will listen. You have to be sure of your opinion and argument before you begin the discussion, so take some time to map it out in your head or on paper beforehand. Knowing the main point you’re trying to make will help you narrow down the nonsense and cut to the chase. Confidence is key so you must be sure that you stand behind your statements before you can back them up.
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Be Open to Compromise
If you’re sticking to your guns and tackling an issue head on, it can be easy to get caught up in what you want. Look for a fair outcome that will suit both parties, whether that is your best friend, spouse, boss, or mother-in-law. Finding common ground and agreeing on an outcome will make your negotiation calm and productive. Fighting tooth and nail for what you want and ignoring the other person’s needs will anger them and make them more likely to deny your request if theirs aren’t being fulfilled. Coming to a compromise will open the doors to future conversations and help build respect and trust, which are key to any relationship, both personal and professional.
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This tip works in two ways. Asking questions will make the other party feel like you are really hearing them and listening to their needs. This will help you communicate openly and allow room for compromise. Asking questions will also help keep the discussion going when objections arise. Think about a time you’ve had an issue at a restaurant. Chances are the waiter can’t do very much about it, but if you ask to speak to the chef or the manager, they can direct you to somebody who can help. Look for openings to continue the conversation, and ask for another contact if person you’re speaking with is unable or unwilling to help you.
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All important decisions take time and this is no different. Take your time and think about all of your options, consider all possibilities, and settle on an outcome you will be happy with. Settling for a solution in the heat of the moment may make one party regret it later, which can ruin relationships. If you need time to think it over, then ask for a few days or hours to clear your head. If you feel rushed, you might make a quick judgment or miss something important in the deal, so be careful to set aside some time to consider the offer before you consent.